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In-Home Care Aides Often Go ‘Above and Beyond’

Home Care for Seniors Canandaigua NY

Some people have this misconception about home care support services. They may read the news and see an article about fraud, abuse, neglect, or even theft committed by a home care aide against elderly clients. While tragic those stories are, they’re the exception and not the rule.

Home Care for Seniors Canandaigua NY

Home Care for Seniors Canandaigua NY

The vast majority of professional, paid caregivers in the United States are truly kind, compassionate individuals who go above and beyond the ‘call of duty’ for their clients.

What does it mean to go above and beyond?

Not every home care aide is the same, but there are many who will have conversations with their clients, discover some areas of interest, and then, on their own time, their day off, go over to help the senior pursue one of those ambitions.

Many home care aides become emotionally attached to their clients and want the best for them, as though they were family. In the event the elderly client does not have family in the area for a special occasion, that caregiver may very well stop by their house to celebrate that special occasion.

While not glamorous enough for many major media outlets, these stories of compassion and going above and beyond the job description are far more common to the profession than any of those other negative aspects. It doesn’t discount fraud, abuse, neglect, or theft that does happen from time to time, but when people build their conceptions about this industry around those negative stories, they miss what is rarely ever reported in the media.

Why do these caregivers go above and beyond?

It’s different for everyone. But, in many situations, a home care aide understands the extreme difficulty, the challenges, and even the feelings of isolation and loneliness their clients may face. Some clients don’t have any family members living in the area and their friends may have all passed away or moved to some other location.

They may spend most of their time at home alone. That can be emotionally debilitating. It can also lead to increased risks of depression, anxiety, and other challenges.

When a person witnesses the challenges a seemingly helpless person faces, they want to do whatever they can to help. Just because we don’t often hear about these stories due to a sensationalist media of modern society, that doesn’t mean they don’t occur. There are plenty of incredible acts of kindness committed by home care aides that only their clients ever know about.

When a person requires any type of assistance at home, there’s not much better than relying on an experienced aide.

If you or an aging loved one are considering home care for seniors in Canandaigua, NY, contact the caring staff at Caring Hearts of Rochester today! Serving Rochester, Pittsford, Greece, Webster, Canandaigua, Fairport, Perinton, Penfield, Brighton, Henrietta and surrounding communities. Call 585-245-0134.

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Kevin Watkins

Caring Hearts of Rochester was founded by John Hunt and Kevin Watkins. Kevin and John met when they were in the same Boy Scout Troop in their youth. They chose different career paths before forming Caring Hearts.
Kevin and his wife, Candy, lived in Naples, Florida for 10 years, where three of their four children were born. He was recruited to the insurance industry by a colleague who felt his personality would benefit people with needs. The insurance industry became a big part of their lives. He evaluated peoples’ risks, working with property and casualty, and life products, and later began to underwrite Long Term Care insurance as people were beginning to plan for their futures. He started two agencies, then bought a third. In his last three years before selling his third agency, he was ranked in the top 10%, top 5% & then top 1% nationally out of the more than 12,500 Allstate agencies in the U.S. at the time. Kevin’s success can be accredited to his kind nature and his genuine desire to help individuals and families with their needs. He feels very at home meeting with people and discussing their needs, a trait that has been very helpful in his continued success with Caring Hearts of Rochester. Kevin returned to Rochester in 2006 to introduce their young children to snow and to be closer to his extended family.

After having returned to Rochester from their careers in other states, John and Kevin reconnected. Alzheimer’s had afflicted both of their families, and they had both experienced and witnessed the challenges associated with the role of being a caregiver. Kevin’s and John’s collective experiences complemented their desire to work with families and individuals in need. They founded Caring Hearts of Rochester and have since been able work in a capacity that has become a passion for them. They are both Certified Senior Advisors (CSA), a designation earned through education, study and experience in the Elderly and Geriatric Care Profession. Their number one concern is providing their senior clients with ethical and effective services and products. Caring Hearts of Rochester is associated with numerous local affiliations for the elderly in the Upstate NY area including Lifespan, Eldersource, and the Greater Rochester Area Partnership for the Elderly.

As the co-founders and hands-on managers of Caring Hearts of Rochester, we thank you for this opportunity to tell you about our passion. We are responsible for the services we offer, for the people we hire, for the training they receive, for the quality and reliability of the services our team delivers to you and your loved ones. Give us a call so that we may learn more about you and your needs at (585) 861-CARE(2273)

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