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How to Know If the Home Care Aide or Senior Is ‘Right’

There’s been some conflict recently between that senior in your life and a home care aide. You knew that home care was a great option and while it may have taken some time to convince the senior to consider it, you believe it’s been well worth the effort.

Home Care for Seniors in Greece NY: Conflicts Between Seniors and Caregivers

Home Care for Seniors in Greece NY: Conflicts Between Seniors and Caregivers

Right now, though, there is a dispute.

It might be something relatively minor, but it could also be significant. Even though it may sound like a small issue to you or some other family or friends, to that elderly person it could be the biggest thing in the world. If he or she doesn’t believe their family or friends will listen to them, if they immediately assume everyone is going to take the other person’s side in this dispute, it can cause withdrawal, depression, anxiety, frustration, and even aggressive behaviors.

In any relationship, issues will arise.

Married couples know this all too well. Tension arises when one person doesn’t feel as though they are respected, getting the attention they want or need, or have been accused of some issue they are honestly innocent of.

If the elderly client is accusing the home care aide of stealing, hiding things from them, or trying to manipulate the situation to their own benefit, it’s an important thing to address immediately. Does this mean the home care aide is guilty? Of course not.

Some people rely on nanny cams to help keep tabs on their aging parents or other family members who rely on home care support services. That can certainly highlight the reality of what may be going on, but most of the time these issues, these accusations and problems are the result of a lack of communication, inadequate communication, or misunderstandings.

Get a third party involved.

An adult child, spouse, or other family member might volunteer to be an independent third-party. Sitting down with the home care aide and elderly client to find out what’s really going on can certainly help. Being the intermediary means keeping everyone in check, meaning keeping their emotions in check.

If the senior, for example, says the caregiver has been hiding his or her keys, but they don’t drive anymore, it could be memory related issues at play. If they accuse the caregiver of not giving them something they wanted, there could be a very good reason for this.

Many times a calm, rational conversation helps resolve tensions and problems. This is the best way to help the senior and home care aide work through problems they haven’t yet been able to resolve independently.

If you or an aging loved one are considering home care for seniors in Greece, NY, contact the caring staff at Caring Hearts of Rochester today! Serving Rochester, Pittsford, Greece, Webster, Canandaigua, Fairport, Perinton, Penfield, Brighton, Henrietta and surrounding communities. Call 585-245-0134.

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Kevin Watkins

Caring Hearts of Rochester was founded by John Hunt and Kevin Watkins. Kevin and John met when they were in the same Boy Scout Troop in their youth. They chose different career paths before forming Caring Hearts.
Kevin and his wife, Candy, lived in Naples, Florida for 10 years, where three of their four children were born. He was recruited to the insurance industry by a colleague who felt his personality would benefit people with needs. The insurance industry became a big part of their lives. He evaluated peoples’ risks, working with property and casualty, and life products, and later began to underwrite Long Term Care insurance as people were beginning to plan for their futures. He started two agencies, then bought a third. In his last three years before selling his third agency, he was ranked in the top 10%, top 5% & then top 1% nationally out of the more than 12,500 Allstate agencies in the U.S. at the time. Kevin’s success can be accredited to his kind nature and his genuine desire to help individuals and families with their needs. He feels very at home meeting with people and discussing their needs, a trait that has been very helpful in his continued success with Caring Hearts of Rochester. Kevin returned to Rochester in 2006 to introduce their young children to snow and to be closer to his extended family.

After having returned to Rochester from their careers in other states, John and Kevin reconnected. Alzheimer’s had afflicted both of their families, and they had both experienced and witnessed the challenges associated with the role of being a caregiver. Kevin’s and John’s collective experiences complemented their desire to work with families and individuals in need. They founded Caring Hearts of Rochester and have since been able work in a capacity that has become a passion for them. They are both Certified Senior Advisors (CSA), a designation earned through education, study and experience in the Elderly and Geriatric Care Profession. Their number one concern is providing their senior clients with ethical and effective services and products. Caring Hearts of Rochester is associated with numerous local affiliations for the elderly in the Upstate NY area including Lifespan, Eldersource, and the Greater Rochester Area Partnership for the Elderly.

As the co-founders and hands-on managers of Caring Hearts of Rochester, we thank you for this opportunity to tell you about our passion. We are responsible for the services we offer, for the people we hire, for the training they receive, for the quality and reliability of the services our team delivers to you and your loved ones. Give us a call so that we may learn more about you and your needs at (585) 861-CARE(2273)

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